Showing posts with label 2012. Show all posts
Showing posts with label 2012. Show all posts

Monday, December 17, 2012

Growing Your Business in 2012 - HO-HO-HO


Today's Guest Blog is from Carol Ritter of CarolTalks.com

Ho, Ho, Ho, Santa Claus is coming to town, he sees you when you’re sleeping, he knows when you’re awake, he knows if you’ve been bad or good so be good for goodness sake. Oh, you better watch out, you better not cry, you better not pout I’m telling you why, Santa Claus is coming to town! 

Let’s face it, we are counting down 'til the big day and our focus is shopping, baking, hosting, attending office parties, decorating, celebrating, seeing musicals, the list goes on and on. 

I have a very special gift for you.  I was thinking about some of the most precious gifts I have received over the years and the ones that were most special were the ones that took a lot of thought and, many times, not much money. My gifts to all the entrepreneurs and non-profits who are working so hard to be successful is the gift of resources. I work with some of the most successful entrepreneurs in the country, their ideas and success will inspire you and give you concrete ideas for 2013. 

www.toddcohen.com  - Todd is an expert in Sales. His book, “Everyone’s in Sales” will take your sales to the next level!

www.firerockprod.com - Rocky & Julia Urich are award-winning media experts - in the next 5 years your business will be viewed more online than anywhere else - You Tube and Facebook

www.doitmarketing.com - Download a free strategic marketing e-book

www.patrickhenryspeaker.com -Sign up for the song of the month - A former Nashville Songwriter, Patrick shows audiences how to create extraordinary customer, client, and coworker experiences.

My gift to you is my friends and colleagues who can give your business just what it needs. Santa Claus is coming to town and he can fill your stocking with resources for the upcoming year.  Lifelong learning is one of my secrets to success. Check them out today. HO HO HO!

Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog

Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. www.caroltalks.com 610-442-4545 tellkids@aol.com  Visit Carol on Facebook at Caroltalks

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Tuesday, December 11, 2012

Growing Your Business in 2012 - Cash Flow is King


Today's Guest Blog is from Carol Ritter of CarolTalks.com 

Number one, cash is king... number two, communicate... number three, buy or bury the competition.  I didn't say this, Jack Welch, former CEO of General Electric said it.  That was advice given from one of the most successful leaders and author of the books, Jack, Straight from the Gut and Winning

Number one cash is king...at the end of your day when the lights go out your business is checking to see if the cash came in or what checks arrived. All the customer service in the world and the most fabulous product is now measured by the revenue of the day!

Number two...communicate - possibly the most over used word and under used verb.  My experience has been that communication is the number one problem facing most small businesses.  Whether it be intentional or accidental, it is usually an after thought.  I walked into a school in North Carolina, politely introduced myself and said, “Hello, I’m the speaker tonight, can you tell me where to go?” He replied, “Nobody tells me anything around here.”  What a greeting! Your staff is the first point of communication and they can make you or break you!

Number three...buy or bury the competition.  I was thinking, “How can we do that?”  It sounds so harsh yet your competition can easily impact your cash flow.  I was asked recently how I would feel if a competitor moved in next to your business?  My answer was quick, I would up my game, get better at what I do.  Jack’s three ideas for being successful can be your three ideas for 2013.

Increase Cash Flow....
1.  Host events at your place of business - get creative and drive new folks into your business
2.  Partner with a charity - host charity nights, again driving folks to your biz
3.  Position yourself as an expert - write a blog

Increase and Enhance Communication
1.  Design an extravagant communication plan
2.  Earmark incentives for those who practice extravagant communication
3.  Set the example by increasing and enhancing your communication efforts

Bury the Competition
1.  Take ideas and turn them into action, one-up the competition
2.  Engage the ideas of your staff, listen more-act more
3.  Do what you do best while you up your game

2013 can be your year for change, it can be your year for an extravagant business model and it can be your CASH IS KING year, just do it!

 Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog

Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. www.caroltalks.com 610-442-4545 tellkids@aol.com. Visit Carol on Facebook at Caroltalks.

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Friday, November 16, 2012

Growing Your Business in 2012 - Lamb Stew

Today's guest blog is from Carol Ritter, of Caroltalks.com

Have you ever walked into an establishment, event or organization and been IGNORED? Why do people like this go into business, or why do they hire folks who have no intention or ability to see that a welcoming environment is not only necessary but a vital part of building reputation?  Why do we always remember when someone treated  me badly? I worked in Bristol, Rhode Island last week, a beautiful town where you can barely turn the corner without a hello or a smile. I would definitely call it a friendly town. In my free time I decided to visit a working farm, mirroring the 1700’s. When you entered the farm, in the near distance was a butchering class, you could smell the wood burning stove and a women dressed in 18th century garb greeted us. She said it’s basically a self guided walking tour feel free to visit the activities, she was very welcoming. So, I decided to visit the house first, two women were preparing lamb stew and the third gal was just watching. As I entered one girl said before she said hello, “You cant’ go to the butchering area those people paid to see it” (first negative response). The three women were talking to each other and completely ignoring us, on top of that the conversation was not about the farm but about some mutual friend. The sweet smell of lamb stew wasn't’ enough to keep me in a house where I was not welcome. So, I left!

I decided to visit the garden, it was magnificent, beautifully trimmed with all sorts of lettuce, beets and onions surrounding the fence. A woman was shoveling compost, I asked about the garden and she gently began to explain. After the garden lesson, I went over to see Clark, the wood chopper, he was amazing. He launched into an explanation of what he does and why he does it.  He just went on and on about the value of keeping this historical farm alive.  He stated that the great reward of the day would be the lamb stew cooked on an open fire with vegetables from the garden. Throughout his talk he mentioned many times “if we could only raise enough money, we will....”

The moral of the story is that if the ultimate goal of this non-profit is to raise money they need to train their employees, train their volunteers and teach the community how to fall in love with them, most importantly, hire a leader who inspires this kind of behavior.  People don’t give money from their wallets they give it from their hearts and when your heart is in the game, trust and generosity follows. 

How will this non-profit ever grow? What can they do the CHANGE the way they do business? Is there a secret to growing your non-profit?  And, are you dealing with these same issues?  Watch for my next article entitled 16 ways to GROW UR Non-Profit. 

Or, you could continue business as usual and receive the “GREAT REWARD” lamb stew or you might consider “Changing Your Mind”.

Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog

Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. www.caroltalks.com 610-442-4545 tellkids@aol.com  Visit Carol on Facebook at Caroltalks

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Monday, October 22, 2012

Daily Briefing, 10/22/12

Good morning, and happy Monday. We hope everyone had a nice relaxing weekend, now it's time to get back to work!

In local news, the Runner's World Half Marathon took place in Bethlehem, and a more casual Mutt Strutt Halloween Parade and 5K took place also took place over the weekend, drawing thousands of people to the historic district.

In national news, Lance Armstrong was stripped of his seven Tour de France medals, as well as being banned from life by cycling's governing body for using performance enhancing drugs. The third and final presidential debate between President Obama and Governor Romney will take place tonight at 9 p.m. EDT.

We have the Grand Opening of our Nazareth Office tonight, from 4:30 - 7 p.m. The office is located at 18 S. Main Street, right on the circle in downtown Nazareth. The ribbon cutting will take place at 4:45 and the open house from 5 - 7. Any and all are welcome to come out and help us celebrate the opening of our 5th Chamber office. Get the full schedule of events and information here. Hope to see you there! Have a great week.
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Monday, September 17, 2012

Growing Your Business in 2012 with Regulars


We have another terrific guest blog today from Carol Ritter of Carol Talks! Today's post focuses on a specific way you can grow your business in the modern era.

Outstanding customer service, so longed for by consumers, not always up to par and sometimes an outrageous failure.  I walked into a donut shop recently, stood in line for my coconut decaf until the very friendly cashier offered to help me.  As I was waiting for my order, an older gentleman arrived and ordered a bacon, egg and cheese sandwich, two pumpkin donuts, a coffee, and to top it off, some crispy potato tots.  I was dreaming that some day I would order that, especially the pumpkin donuts.  When it was time for him to pay the cashier said, “You are a “REGULAR” and yesterday we charged you the wrong amount of money for your donuts.” (he eats them every day??).  He said, “Yes you did” and she told him that today his donuts were free!  The smile on his face reached from here to California, he graciously thanked her and looked over at his friend to share the good news.  The friend replied, “Whoa, she gave you free donuts?” “I’m going to have to become a “REGULAR”. 

How much do we love FREE?  It’s so simple yet so under used.  My definition of REGULARS is loyalty.  They show up at least every week, they love that you know their name, they enjoy your product and many times the price is not the first reason they shop with you. 

I truly believe businesses can’t survive without regulars.  Those folks that love you to death even when things go wrong.  I read somewhere that we all have 10 people in our lives that we love, trust and we tell our troubles to.  Well, every time a customer is offended, trust me it’s going out to those 10 others and then  their 10 others and on and on.  Three basic tips for keeping the regulars;

1.   Set a great example- your staff will act like you act
2.   Set your expectations high
3.   Build your reputation around outstanding customer service

I’m still jealous that that gentleman eats donuts everyday or maybe I have DONUT ENVY.  One thing for sure he will be back tomorrow, I’m sure to fill up on pumpkin donuts, after all it is pumpkin season!!

Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog

Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. www.caroltalks.com610-442-4545 tellkids@aol.com

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Wednesday, August 15, 2012

On Campus: Getting Back to School

Yale SOM's new campus: One year away
In late August, there's always a vibrancy on the campuses at business schools (including the Consortium 17) across the country as they prepare for the fall sessions.  New MBA students arrive on campus--wide-eyed, anxious, and excited about new experiences, new classmates and the challenges of in-depth study of finance, accounting, marketing, policy and recruiting.  Second-year students arrive after the intensity of summer internships (and with full-time offers for the fortunate ones), ready to resume studies in cherished, more interesting electives after the core courses are done. 

Professors and deans get excited, too, as they are buoyed by the interests, eagerness and dreams of students. Always there is electricity during the early days of school in the fall, until students drift into an October grind, when it's time to ward off the pressures of upcoming midterms and recruiting chores.

But for now, it's August, and there are new faces and bundles of energy. New MBA Consortium students at Cornell have already touched down on campus and begun orientation.  Its MBA Class of 2014 comprises 40 Consortium students; 17 have expressed an interest in finance or financial services.

During its first week, all Cornell first-year students were treated to a riveting keynote address from management consultant Frans Johansson, who spoke on "The Intersection."  Johansson told the MBA first-years that business careers, ideas or projects accelerate or take off when they reach a certain "intersection," where "unexpected ideas," diverse people, and "cross-thinking" merge.

He encouraged students to recognize those "intersections," leverage them and take advantage of them--as if to say students should recognize when they are in that right place at that right time or at least should capitalize on the influx of diverse ideas, diverse people and special situations when they are in the right moment.

Last week the New York Times reviewed Yale's efforts to stand out from the business-school pack. Yale's new dean Edward Snyder comes armed with ideas, a plan and a new building. Dean Snyder  left Chicago's Booth School to venture into New Haven, likely enticed by the odd-ball heritage of Yale and its experimental approaches to business-school education.  Since its mid-1970s founding, Yale SOM has always been a business-school maverick or has always been perceived that way, even after it changed its degree from an MPPM (master's in public and private management) to an MBA years ago.

If other top schools are careful and methodical about education overhaul, Yale SOM has traditionally taken risks and tried new approaches.  Most recently, it instituted a novel "integrated curriculum" for first-year students. It wanted to destroy the pillared approach, where finance types keep to themselves and operations and marketing types remain in their own domain.  Hence, all courses attempt to address concepts or issues, for example, in finance, marketing, operations, employees, shareholders, management, social responsibility and global impact. The new approach is apparently working, as it launches its seventh year this fall.

Yale SOM also counts down the days when everybody in the school can move into its brand-new campus (Evans Hall) next year.

NYU-Stern recently announced a new degree--not to replace the MBA, but to recognize the crucial importance of data mining and data management in business.  This fall it introduces the MS in business analytics within the Stern business school.  Some MBAs will contemplate supplementing their degrees with this new one-year program, although Stern didn't announce such a joint-degree program.  The program recognized the mammoth amount of data available to business managers and helps business managers learn how to use it to an advantage. It also helps students and managers use statistics and quantitative analysis to form business strategy, make decisions, and manage revenues, profits, costs and balance sheets.

The new degree will take a four-prong approach to analytics:  (a) mining data, (b) interpreting it, (c) modeling and (d) visualization.

The arrival of fall also brings on a flood of media-related business-school rankings.  The rankings are widely dreaded, often criticized, usually questionable, always controversial, wildly varied, and sometimes puzzling.  But everybody takes a peek at them--from first-year students, applicants, professors, recruiters, and, yes, deans.  With so many lists and rankings, there may no longer be one authoritative list. 

If readers don't take them too seriously, some rankings can be amusing or at least can highlight special strengths of certain schools.  Advanced Trading, a website and publication focused on sophisticated and complex trading (including high-frequency trading and global markets), provided its list (not a ranking) of the top 10 "Quant Schools," the top business schools for quantitative research and trading analytics.  Four Consortium schools made the list: Carnegie Mellon, Cornell, UC-Berkeley, and NYU.  The list was based on a survey of senior Wall Street managers and traders, hedge-fund managers and others.

DiversityComm, Inc. regularly provides lists of companies, organizations and schools that emphasize or promote diversity. This summer, it offers a list of the top MBA schools for African-American students. Its criteria revolved around each school's outreach and accessibility to black applicants, students and graduates. It's no surprise 15 of the 17 Consortium schools made the list (all the Consortium schools, except Emory and Wisconsin).

Tracy Williams

See also:

 CFN:  Composing the Class of 2014
CFN:  Rankings: Take a Peek, but Be Cautious--2009
CFN:  Yet Another Ranking of Business Schools--2010 
CFN:  Gearing up for the Fall, 2009 




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Tuesday, May 1, 2012

UN HUMAIN SUR SEPT CROIT A L'IMMINENCE DE LA FIN DU MONDE

Un humain sur sept croit à l'imminence de la fin du monde

NEW YORK (Reuters) - Près de 15% des Terriens pensent faire de leur vivant l'expérience de la fin du monde, et ils sont près de 10% à penser, conformément à la prophétie maya, qu'elle pourrait se produire en décembre prochain, selon un sondage international réalisé pour Reuters par l'institut Ipsos.

Mais l'enquête, menée dans 21 pays auprès de 16.262 personnes, met en lumière de fortes fluctuations entre les nations: les Français sont les moins enclins à penser que l'apocalypse adviendra de leur vivant (6% seulement), suivis des Belges et des Britanniques (7%).
A l'inverse, ils sont 22% en Turquie et aux Etats-Unis et à peine moins en Afrique du Sud et en Argentine à penser qu'ils vivront la fin du monde.
"Qu'elle soit l'oeuvre de la main divine, d'une catastrophe naturelle ou d'un événement politique, quelle qu'en soit la raison, une personne sur sept pense que la fin du monde arrive", souligne Keren Gottfried, d'Ipsos Global Public Affairs.
"Peut-être est-ce à cause de l'attention médiatique accordée à l'une des interprétations de la prophétie maya", ajoute-t-elle.
Le calendrier maya, qui court sur 5.125 ans, s'achève le 21 décembre prochain. Pour certains, c'est le signe qu'à cette date s'achèvera aussi l'histoire de la Terre. Et pour une personne sur dix, cette prophétie maya est source d'angoisse et de peur.
Le sondage, réalisé en Afrique du Sud, Allemagne, Argentine, Australie, Belgique, Canada, Chine, Corée du Sud, Espagne, Etats-Unis, France, Grande-Bretagne, Hongrie, Indonésie, Italie, Japon, Mexique, Pologne, Russie, Suède et Turquie, souligne également que les catégories à faible niveau d'éducation, les foyers à bas revenus et les moins de 35 ans sont les plus enclins à penser qu'ils vivront l'apocalypse.

Auteur : Chris Michaud; Henri-Pierre André pour le service français

Module mère comment va la terre bleue?


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Thursday, December 15, 2011

Asking the right questions as the year draws to a close


Welcome to this week’s Discuss HR, the blog written for and by members of Human Resources UK.

No long winded introduction from me today as I do not want to detract from our regular writer Dorothy Nesbit’s excellent review of the year including some extremely first hand experience of one of the year’s more notable stories. (Ed Scrivener)


Asking the right questions as the year draws to a close

Recently I came across a talk by Icelandic President Olafur Grimsson, describing how Iceland bounced back after firstly the world financial meltdown of 2008 and then the Eyjafjallajokull volcano sent Iceland high-speed into economic meltdown.

Dorothy had close up experience...
It’s easy to forget the drama of Iceland’s experiences (unless, of course, you had money invested in Iceland’s apparently safe and secure economy) in the light of the wider events of 2011 – the deaths of Osama bin Laden and Colonel Gaddafi, dramatic events in a number of Middle Eastern countries, freak weather events in Japan, Thailand, Australia... to name but a few.  More locally, Berlusconi finally stood down as Italy’s long-standing Prime Minister and, in the UK, London saw anti-cuts protests, protests against plans to raise tuition fees and protests – together with people in countries around the world – against capitalism and its effects.  In the summer riots shocked the nation – one of them right outside my front door.  As I write, the fate of the Eurozone is still in the balance.

Some alternative thinkers see these and many other events as part of a significant transition to a new epoch.  A number of authors have written about the Mayan prophecies for 2012 and one of them, Diana Cooper (in her book Transition To The Golden Age In 2032:  Worldwide Forecasts For the Economy, Climate, Politics and Spirituality), points to a twenty-year period of transition before we enter a new, “golden” era in 2032.

Outside Dorothy's door on Monday 8th August
All this probably seems more or less remote from our day to day world of work:  what, you may ask, does any of this have to do with HR?  As the year comes to a close, I come back to the talk I mentioned at the top of this article.  Watching it, one of the things that strikes me is how, in responding to the events that befell Iceland in 2008, Grimsson – as new President – identified and responded to some of the key questions that were raised by those events.  Grimsson highlighted the social unrest that followed the world economic events in a country that had a lasting history of peaceful democracy and which threatened that democracy:  Iceland’s response – to initiate and execute comprehensive political, judicial and social reform – was borne out of the conviction that the issues of the day required an appropriate response and that anything less would not be sufficient.

Writing the last pre-Christmas posting for Discuss HR, I find myself wondering what are the key questions for you as 2011 draws to a close – what are the issues you face and what would be a sufficient response?  Some of these questions will be key for you as an individual.  Some of them may be key questions for you as an HR Practitioner and even for HR as a whole.  I hope you’ll share some of those questions as comments (and perhaps your answers) below.

For my part, I wonder if the key questions that face us all are the questions that connect us both with our heads and our hearts.  These are questions which, whilst stimulating thought and reflection, remind us of what really matters to us in our work and our play.  For this reason, my own key questions at the end of the year are these:
  • As the year draws to a close, what has been most significant for me about 2011?
  • What do I celebrate about this year – what needs of mine have been met?  What do I mourn – what are the needs I really want to meet that have yet to be fulfilled?
  • Looking forward, what’s it time for - in my life, in the life of my business?  What are the outcomes I most desire in 2012?
  • What are the implications of my desires and aspirations in terms of where I invest (my time, money, energy and other resources) in 2012?
  • What factors in the world around me are most significant for me in 2012?  What challenges will I need to overcome in order to make progress towards my desired outcomes?
  • What resources do I have that will help me to meet those challenges and to make progress towards my desired outcomes?

About the author
Dorothy Nesbit, Leadership Coach, unleashes innate leadership potential through powerful, compassionate and authentic relationships.
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Discuss HR is the blog for Human Resources UK, the leading LinkedIn group for those involved with HR in the UK.  Next week’s Discuss HR will be published on Thursday 22nd December and will be... a surprise!!
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